Our policies and processes
As suppliers to Devon County Council under their framework agreement, we have all the necessary policies and procedures in place to carry out your project professionally including:
- Health and Safety – we take the health and safety of our field researchers very seriously. All of them are fully briefed prior to a project commencing and issued with appropriate clothing e.g. high vis jackets. Additionally we have procedures in place where staff are required to work outside normal “working hours” or in isolated locations.
- Equal opportunities - Power Marketing is an equal opportunities employer.
- Complaints - We operate in line with the Market Research Society code of conduct and deal with any issues or customer complaints quickly and with full transparency. We notify our clients immediately of any issues which may require follow-up action.
- Quality - our back checking (approximately 5%) and audit trail are designed to ensure that the data obtained is of the highest quality and accuracy.
Full details of all our policies and procedures are available on request.
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