View our case studies
Please find below some examples of our work – we’ve tried to show the variety and scope of the projects we’ve been involved with. We think they demonstrate both our approach and capability – showing how we’ve worked with our clients to add value and achieve their objectives.
If you have a project in mind get in touch and find out more about how we could work with you.
Contact us on 01392 211056 or complete our short “contact us” enquiry form.
Excellent work, a great presentation and first class customer service
Malcolm Bell - Head of Visit Cornwall
Cornwall Development Company
Godiva wanted a better understanding of their brand perception and
value proposition in two key overseas markets they had identified
for future expansion.
Exeter City Council wanted to develop Exeter’s offer as a business
location and refine their marketing communications to businesses
looking to expand or relocate to the South West.
Peter Brett Associates (PBA) who deliver major development and
infrastructure projects in the UK and abroad, wanted to capture
quantitative data about the visitors to Tesco Extra.
Plymouth City Council required a series of residential,
quantitative surveys to be undertaken as part of the Local
Sustainable Transport Fund Personalised Travel Planning (PTP)
Rowcroft Hospice serves the people of South Devon by providing
specialist care to patients with progressive, life limiting
illnesses. They are passionate about ‘taking care further’.
Calendar Club wanted to have a better understanding of their
customers and review their store operations during the key
WMC Retail Partners Plc, the company behind some of the UK’s
biggest indoor markets had ambitious plans for its St Austell based
Cornish Market World site.
Radio Exe, a regional radio station, needed to provide Ofcom’s with
facts and evidence to support its application for a new
broadcasting license in South Devon.
Market Place Europe is the largest operator of specialist Markets
in the UK including a range of award-winning Christmas Markets.
They have a strong commitment to continuous development.
As part of Abbey Vales business strategy they wanted to develop and
test a range of new brand concepts to determine the best option to
maximise retail sales.
Devon County Council had commissioned a new “connecting or matching
enabler” Optum® to deliver a new Healthy Lifestyle Service – but
needed to research an appropriate name for the service.
Trinity Mirror were looking to develop a range of new marketing
services for SMEs, but wanted a better understanding of the market
and its needs to help the development process.
Sainsbury’s were looking to introduce a range of authentic Italian
pasta to their stores and wanted to understand their customers’
attitudes and perceptions towards the Agnesi pasta brand.
Somerset Waste Partnership manages the waste and recycling services
for district authorities and Somerset County Council. They wanted
to conduct research into the attitudes and behaviour of residents
Local World wanted to understand the potential support for
increasing the publication days of the Express and Echo in Exeter
The Dartmoor National Park Authority needed research to support
their bid to the Heritage Lottery Fund for funds to deliver a
skills and training programme to a range of partnership
The South Devon Area of Outstanding Natural Beauty wanted to carry
out research with resident to understand more about their attitudes
and get their input into priorities
DCC were keen to encourage workers and visitors to Exeter to adopt
more sustainable forms of travel than the car for travelling into
We were delighted to be commissioned to conduct the Travel Habits
survey for Cornwall Council to assist with the development of the
next stage of their Local Transport Plan (LTP) Connecting Cornwall
The senior management team at Victoria Sawmills wanted to better
understand their customer base, as well as explore the perceptions
and attitudes of their customers towards them and their brands
Pasta King is a leading supplier of pasta and sauce meals to
educational and other outlets. The management wanted to understand
how to convert their sales leads better within the private school
The marketing team at Nu-Heat wanted to take a proactive approach
to managing their 'service' promise and wanted to survey trade
installers and end customers
The Transport Co-Ordination Team at DCC required some data to input
into their decision making on bus services in the County
Activate Learning is an educational organisation based in Oxford.
Having recently rebranded the Group wanted to measure their
awareness and net promoter scores with their various target
The management of the Guildhall Shopping Centre in central Exeter
wanted to have an independent view of what visitors to the Centre
Exeter City Council managed a campaign to raise awareness about the
need to insulate properties properly and the availability of grants
- they therefore wanted to measure how effective this had been
Devon Primary Care Trust wanted to refine the smoking cessation
service that they offered particularly to Routine and Manual
workers who had been identified as a key target group for this
The Tamar Bridge and Torpoint Ferry Joint Committee wanted to
undertake a large scale public consultation to capture behavioural
and attitudinal data on a number of key issues
Rowe's Bakery is a food manufacturer and retailer based in
Cornwall. The management team wanted to run a mystery shopping
exercise in their stores and in their Head Office
Rowe's Bakery is an established food manufacturer based in Cornwall
which supplies major multiples as well as having its own chain of
retail bakeries. The management team wanted operational metrics
Devon Air Ambulance has a number of supporters throughout Devon and
they wanted to get their views on the Charity and find out some
more about why and how they wanted to be involved
Devon Authorities Recycling Partnership wanted to 'benchmark'
public awareness of, and engagement in, 'recycling' and measure
awareness of its campaigns such as Don't Let Devon Go to Waste...
The museum in Exeter (RAMM) wanted to establish and track key
benchmark measures and measure the satisfaction levels of visitors
when it reopened after a major refurbishment
AptEd (formerly OCN South West) is a national awarding organisation
who wanted to understand more about their brand awareness with key
education providers in their area and how they could improve...