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View our case studies

Please find below some examples of our work – we’ve tried to show the variety and scope of the projects we’ve been involved with. We think they demonstrate both our approach and capability – showing how we’ve worked with our clients to add value and achieve their objectives.

If you have a project in mind get in touch and find out more about how we could work with you.

Contact us on 01392 211056 or complete our short “contact us” enquiry form.

Sarah and the team understood our marketplace and developed an insightful and effective piece of market research

Jonathan Goode - Group PR and Communications Manager
Activate Learning

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Brand perception of a leading chocolatier in the US and Japanese markets

Sector: Retail, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: January 9th 2018

Godiva wanted a better understanding of their brand perception and value proposition in two key overseas markets they had identified for future expansion.
Read more...

Positioning Exeter as a business location

Sector: Public sector, Service: Brand Awareness and Advertising research,
Added: December 7th 2017

Exeter City Council wanted to develop Exeter’s offer as a business location and refine their marketing communications to businesses looking to expand or relocate to the South West.
Read more...

Evaluation of travel habits of visitors to Tesco Extra - for Peter Brett Associates

Sector: Retail, Service: Behavioural and attitudinal research, Product and service research,
Added: August 17th 2017

Peter Brett Associates (PBA) who deliver major development and infrastructure projects in the UK and abroad, wanted to capture quantitative data about the visitors to Tesco Extra.
Read more...

Plymotion - Measuring the impact of Personalised Travel Planning

Sector: Transport, Service: Behavioural and attitudinal research, Public Consultation,
Added: August 17th 2017

Plymouth City Council required a series of residential, quantitative surveys to be undertaken as part of the Local Sustainable Transport Fund Personalised Travel Planning (PTP) programme: Plymotion.
Read more...

Brand awareness, attitudes and behaviour towards hospice support

Sector: Charities, Service: Behavioural and attitudinal research, Brand Awareness and Advertising research,
Added: August 10th 2017

Rowcroft Hospice serves the people of South Devon by providing specialist care to patients with progressive, life limiting illnesses. They are passionate about ‘taking care further’.
Read more...

Retail Mystery Shopping & Exit Survey – UK wide

Sector: Retail, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: August 10th 2017

Calendar Club wanted to have a better understanding of their customers and review their store operations during the key Christmas period.
Read more...

Getting the brand & product offer right for a multi million pound retail transformation

Sector: Retail, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: August 9th 2017

WMC Retail Partners Plc, the company behind some of the UK’s biggest indoor markets had ambitious plans for its St Austell based Cornish Market World site.
Read more...

Supporting a submission to a regulator

Sector: Business Development, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: August 8th 2017

Radio Exe, a regional radio station, needed to provide Ofcom’s with facts and evidence to support its application for a new broadcasting license in South Devon.
Read more...

Evaluation and economic impact of Christmas Markets

Sector: Retail, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: August 7th 2017

Market Place Europe is the largest operator of specialist Markets in the UK including a range of award-winning Christmas Markets. They have a strong commitment to continuous development.
Read more...

Testing new brand concepts and packaging

Sector: Retail, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: August 7th 2017

As part of Abbey Vales business strategy they wanted to develop and test a range of new brand concepts to determine the best option to maximise retail sales.
Read more...

Getting the brand name for a new service right…..

Sector: Public sector, Service: Behavioural and attitudinal research, Public Consultation, Product and service research,
Added: September 15th 2016

Devon County Council had commissioned a new “connecting or matching enabler” Optum® to deliver a new Healthy Lifestyle Service – but needed to research an appropriate name for the service.
Read more...

SME research “Defining the offer” – what drives the market?

Sector: Business Development, Service: Behavioural and attitudinal research, Product and service research, Brand Awareness and Advertising research,
Added: September 15th 2016

Trinity Mirror were looking to develop a range of new marketing services for SMEs, but wanted a better understanding of the market and its needs to help the development process.
Read more...

Will a new food brand work in the UK market?

Sector: Retail, Service: Product and service research, Brand Awareness and Advertising research, Behavioural and attitudinal research,
Added: September 15th 2016

Sainsbury’s were looking to introduce a range of authentic Italian pasta to their stores and wanted to understand their customers’ attitudes and perceptions towards the Agnesi pasta brand.
Read more...

Commitment towards "recycling" & insight into services

Sector: Public sector, Service: Behavioural and attitudinal research, Public Consultation, Product and service research,
Added: January 21st 2016

Somerset Waste Partnership manages the waste and recycling services for district authorities and Somerset County Council. They wanted to conduct research into the attitudes and behaviour of residents
Read more...

Maximising sales potential

Sector: Retail, Service: Customer, Employee and Supporter Surveys, Product and service research,
Added: July 30th 2015

Local World wanted to understand the potential support for increasing the publication days of the Express and Echo in Exeter
Read more...

Support information for a funding bid

Sector: Tourism, Service: Customer, Employee and Supporter Surveys, Product and service research,
Added: July 30th 2015

The Dartmoor National Park Authority needed research to support their bid to the Heritage Lottery Fund for funds to deliver a skills and training programme to a range of partnership organisations
Read more...

Residents' survey

Sector: Tourism, Service: Public Consultation, Brand Awareness and Advertising research,
Added: July 30th 2015

The South Devon Area of Outstanding Natural Beauty wanted to carry out research with resident to understand more about their attitudes and get their input into priorities
Read more...

Sustainable travel campaign

Sector: Public sector, Service: Brand Awareness and Advertising research,
Added: July 30th 2015

DCC were keen to encourage workers and visitors to Exeter to adopt more sustainable forms of travel than the car for travelling into the City
Read more...

Travel Habits in Cornwall

Sector: Transport, Service: Behavioural and attitudinal research, Public Consultation,
Added: July 30th 2015

We were delighted to be commissioned to conduct the Travel Habits survey for Cornwall Council to assist with the development of the next stage of their Local Transport Plan (LTP) Connecting Cornwall
Read more...

Retail and trade surveys

Sector: Retail, Service: Customer, Employee and Supporter Surveys, Brand Awareness and Advertising research,
Added: July 29th 2015

The senior management team at Victoria Sawmills wanted to better understand their customer base, as well as explore the perceptions and attitudes of their customers towards them and their brands
Read more...

Research into private school catering

Sector: Food, Service: Customer, Employee and Supporter Surveys, Product and service research,
Added: July 29th 2015

Pasta King is a leading supplier of pasta and sauce meals to educational and other outlets. The management wanted to understand how to convert their sales leads better within the private school market
Read more...

Retail and trade customer surveys

Sector: Retail, Service: Customer, Employee and Supporter Surveys,
Added: July 29th 2015

The marketing team at Nu-Heat wanted to take a proactive approach to managing their 'service' promise and wanted to survey trade installers and end customers
Read more...

Value of local transport

Sector: Transport, Service: Behavioural and attitudinal research, Public Consultation,
Added: July 29th 2015

The Transport Co-Ordination Team at DCC required some data to input into their decision making on bus services in the County
Read more...

Activate Learning

Sector: Education, Service: Brand Awareness and Advertising research, Product and service research,
Added: July 29th 2015

Activate Learning is an educational organisation based in Oxford. Having recently rebranded the Group wanted to measure their awareness and net promoter scores with their various target audiences
Read more...

Guildhall Shopping Centre

Sector: Retail, Service: Behavioural and attitudinal research, Customer, Employee and Supporter Surveys, Brand Awareness and Advertising research,
Added: July 23rd 2015

The management of the Guildhall Shopping Centre in central Exeter wanted to have an independent view of what visitors to the Centre thought
Read more...

Cosy Devon - Exeter City Council

Sector: Public sector, Service: Brand Awareness and Advertising research,
Added: July 22nd 2015

Exeter City Council managed a campaign to raise awareness about the need to insulate properties properly and the availability of grants - they therefore wanted to measure how effective this had been
Read more...

Stop smoking - Devon PCT

Sector: Public sector, Service: Behavioural and attitudinal research, Product and service research,
Added: July 22nd 2015

Devon Primary Care Trust wanted to refine the smoking cessation service that they offered particularly to Routine and Manual workers who had been identified as a key target group for this service.
Read more...

Tamar Tag

Sector: Transport, Service: Public Consultation, Customer, Employee and Supporter Surveys,
Added: July 22nd 2015

The Tamar Bridge and Torpoint Ferry Joint Committee wanted to undertake a large scale public consultation to capture behavioural and attitudinal data on a number of key issues
Read more...

Mystery shopping bakery shops

Sector: Food, Service: Customer, Employee and Supporter Surveys, Product and service research,
Added: July 22nd 2015

Rowe's Bakery is a food manufacturer and retailer based in Cornwall. The management team wanted to run a mystery shopping exercise in their stores and in their Head Office
Read more...

Rowe's Bakery

Sector: Food, Service: Brand Awareness and Advertising research, Behavioural and attitudinal research,
Added: July 22nd 2015

Rowe's Bakery is an established food manufacturer based in Cornwall which supplies major multiples as well as having its own chain of retail bakeries. The management team wanted operational metrics
Read more...

Charity supporter research

Sector: Charities, Service: Behavioural and attitudinal research, Customer, Employee and Supporter Surveys,
Added: July 22nd 2015

Devon Air Ambulance has a number of supporters throughout Devon and they wanted to get their views on the Charity and find out some more about why and how they wanted to be involved
Read more...

Recycling behaviour and awareness

Sector: Public sector, Service: Behavioural and attitudinal research, Brand Awareness and Advertising research,
Added: July 21st 2015

Devon Authorities Recycling Partnership wanted to 'benchmark' public awareness of, and engagement in, 'recycling' and measure awareness of its campaigns such as Don't Let Devon Go to Waste...
Read more...

Royal Albert Memorial Museum

Sector: Tourism, Service: Customer, Employee and Supporter Surveys, Behavioural and attitudinal research,
Added: July 21st 2015

The museum in Exeter (RAMM) wanted to establish and track key benchmark measures and measure the satisfaction levels of visitors when it reopened after a major refurbishment
Read more...

AptEd (formerly Open College Network South West)

Sector: Education, Service: Brand Awareness and Advertising research, Customer, Employee and Supporter Surveys,
Added: July 21st 2015

AptEd (formerly OCN South West) is a national awarding organisation who wanted to understand more about their brand awareness with key education providers in their area and how they could improve...
Read more...